Hagin's is worthy of an excellent reputation. It's committments
regarding service needs, prices and
time have always been honored. The
staff have provided me with the best
Everyone was curteous and helpful and service was on time. Everyone was very knowledgeable.
they went out of their way to help.
I thought I was dealing with top notch, stand-up organization but this past visit led me to feel otherwise. I won't be back
You will never be disappointed in choosing this auto repair shop.
Very pleased with staff and service
I would look at two main parts of the business: Customer service is the best any place, including clarifying issues and follow up and the free shuttle of course.
Service and repairs are always good. Only one minor issue preventing me to give the highest rating where the bolt on air cleaner shroud was left off my truck when I picked it up. This necessitated taking time to bring the truck back and get it reinstalled. There appears to be a glitch in mechanics/ supervisors rechecking everything prior to customer pick up.
Fast service and no nonsense. They fix the problem without trying to upsell or any other repair tricks. I'd have given them 5 stars but minus a half because they aren't open weekends, which is inconvenient.
Hagens always does a top notch job. When the recent clutch work I had done needed a follow up adjustment, they didn't charge anything for the follow up.
Hagen is run like a business should be run. Convenient appointment scheduling, prompt service, email reminders and of course, fantastic staff.