We have been Hagin's customers through many years and many cars! We have always found them to be straight shooters and honest, unlike many car repair shops. I never feel like they are pressuring me to make unneeded maintenance or repairs. Yesterday when they called me to tell me my car was ready, my husband drove me down to pick it up and we saw the car was still inside the shop. We feared that maybe they weren't quite finished with it, but they were actually keeping it inside because it was a hot day and they wanted to keep it cool for me! How nice is that?! By the way, I took my car there for its 50K mile service. Hagin's was a lot less expensive than the dealership's price the same service. Great service PLUS less money? A no-brainer!