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Martinez Auto Repair

5

The work is always done fast and right. Everyone is very nice and they mae you feel that you can trust what they tell you what is wrong with your car.

5

I thought I was dealing with top notch, stand-up organization but this past visit led me to feel otherwise. I won't be back

5

You will never be disappointed in choosing this auto repair shop.

5

Hagens always does a top notch job. When the recent clutch work I had done needed a follow up adjustment, they didn't charge anything for the follow up.

4

I would look at two main parts of the business: Customer service is the best any place, including clarifying issues and follow up and the free shuttle of course. Service and repairs are always good. Only one minor issue preventing me to give the highest rating where the bolt on air cleaner shroud was left off my truck when I picked it up. This necessitated taking time to bring the truck back and get it reinstalled. There appears to be a glitch in mechanics/ supervisors rechecking everything prior to customer pick up.

5

Very pleased with staff and service

4

Fast service and no nonsense. They fix the problem without trying to upsell or any other repair tricks. I'd have given them 5 stars but minus a half because they aren't open weekends, which is inconvenient.

5

Hagen is run like a business should be run. Convenient appointment scheduling, prompt service, email reminders and of course, fantastic staff.

5

It's always been a friendly and fun atmosphere to have my car in this shop, either for repair or just regular maintenance.

5

I had taken my car to the dealership 3 times to try to figure out what was wrong with it. Hagin's was able to diagnose the issue on the 1st day when I brought it in! I am definately going to use them for all future car servicing issues. They are awesome!

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